Frequently Asked Questions

EVENTS

Q: IS there a minimum spend for groups?

Groups larger than 20 people do require a minimum spend.

Q: What does the minimum spend mean?

The minimum spend is the amount each person is required to spend which is used to purchase food and drink.

Q: Do you cater for dietary requirements?

Yes we do! Please email us for more information.

Q: Is there music/entertainment?

We have a live DJ performing during the following times: Friday 7pm-10pm, Saturday 1pm-4pm & 7pm-10pm and Sunday 12pm-3pm. If you wish to arrange entertainment outside of these hours, please email us.

Q: When is payment due?

Payment needs to be finalised prior to the event beginning. Should you wish to pay via direct deposit, we require the transaction to be completed two weeks prior to the event. Payment via card can be taken at any time.

Q: Can under 18's enter the venue?

Anyone under 18 requires parental guidance to enter the venue.

Decorations & Cake

Q: Can I bring decorations?

You can certainly bring decorations! Please ensure that any decorations will not leave any permanent marks. Please advise prior to your event what decorations you are brining.

Q: Can you provide decorations?

We can provide decorations through an external source. Pricing will be upon application.

Q: Can I bring my own cake?

Yes! You can bring your own cake/ cookies/ cupcakes for your event. We will store this in the fridge (if required - $10 storage fee) until you are ready to serve. We will provide a knife and plates. If you would like us to serve your cake, a $5.00 per plate cakage fee will apply.

Dress Code

Q: What is the dress code policy?

•   Hyde Paradiso requires a neat and tidy standard of dress whilst in the venue.
•   Patrons must wear footwear at all times
•   Patrons must wear appropriate upper body clothing at all times
•   No ripped, torn, or unduly soiled clothing or footwear is permitted.
•   No singlets/ muscle shirts permitted after 5pm
•   No group/gang patches or insignia are permitted at any time
•   No plugger type thongs, rubber soled thongs or Havaianas are permitted after 5pm
•   Patrons without adequate footwear or clothing will be refused entry
•   Management, service staff and security personnel of Hyde Paradiso support the responsible service of alcohol at the venue to ensure that patrons do not become unduly intoxicated and subsequently, initiate anti-social issues for the hotel and surrounding community.
•   Patrons who are unduly intoxicated, abusive, threatening, or quarrelsome, will be refused service of alcohol and may be asked to leave the premises.
•   Management, service staff and security personnel reserve the right under the Queensland Liquor Act (1993) to refuse entry to the hotel or refuse service to any patron at any time.